Unresolved incidents of a process instance or a sub process instance are indicated by Cockpit as failed jobs. To localize which instance of a process failed, navigate to the incidents tab in the Detailed Information Panel.

It lists the failed activities along with additional details. In the Action column on the right side, two operations are available: adding an annotation and retrying the failed job.

Retry a Failed Job

Use the button on the right side on the process instance view to resolve a failed job.

A modal dialog opens where you can:

1. Choose whether the previous due date should be kept or set to an absolute date/time of your choice.
2. Select the failed jobs to be retried.

After clicking on Retry, the engine will re-trigger the jobs and increment their retry values in the database so the Job Executor can acquire and execute the jobs again.